Moduvo platform

Frequently Asked Questions

Everything you need to know about Moduvo. Can't find what you're looking for? Reach out to our support team.

General

What is Moduvo?

Moduvo is an AI workspace with 20 specialized modules for text, images, video, voice and everyday work, such as meeting transcription, an AI email assistant, task management and time tracking. We use it to build our client work, and companies can get access for their own teams. Each module works independently, so a team uses only what it needs.

How does the modular system work?

Moduvo is built from independent modules: each works on its own, and the ones your team needs are switched on in the Module Hub. Your workspace stays clean and focused, and more modules can be added later as your needs grow.

Who is the platform for?

For companies whose people work on a computer: support, sales, marketing, HR, management and similar roles. Most clients start with a service (an agent, an automation, visuals) and some then want the platform for their own team.

Can my whole team use Moduvo?

Yes. Team access includes a shared workspace and member management: you invite colleagues, assign roles and work on projects together. How many people, which modules and what limits we agree on together.

Access & billing

How does team access work?

We set it up on a short call: which modules your team needs, how many people will use the platform and what limits make sense. The price follows from that. Request access on the platform page or book a call.

Is there a minimum commitment?

We offer both monthly and yearly billing options based on your specific agreement. The billing terms are discussed and tailored during the consultation process.

Can we change the setup later?

Yes. Modules, limits and the number of people can be adjusted as your team's needs change. Just let us know.

AI Credits & Features

What happens if I run out of AI credits?

Additional credits can be purchased as needed, or we adjust your team's limits. Your work is always saved and you never lose access to your data.

What AI features are included?

Moduvo includes AI-powered features across multiple modules: meeting transcription, smart text rewriting, content generation, image generation, presentation creation, task extraction, and more. Each module leverages AI to help you work smarter, not harder.

Can I request a feature?

Absolutely! We'd love to hear your ideas. You can submit feature requests through our roadmap form at moduvo.app/roadmap or contact us directly at support@moduvo.app. We review all requests and prioritize features based on community feedback.

Integrations & custom work

What kind of custom integrations can you build?

We can create connections with a wide variety of applications and services — including CRMs, ERPs, custom APIs, webhooks, and more. If you have a specific tool in mind, let us know during the discovery call and we'll discuss what's possible.

How long does custom development take?

Initial development and system setup is completed in hours, so you can start using your system right away. The timeline for custom features depends on complexity — smaller feature adjustments can be delivered faster than brand-new modules. We'll provide a detailed timeline in your custom proposal.

Can you build agents and automations on top of the platform?

Yes, that is our main work. We build and run AI agents and automations for companies and connect them to your systems. See our services for details.

Security & Privacy

Does your app support 2FA?

Yes! Security is our priority and we have implemented 2FA (two-factor authentication) from the start. You can enable it in your account settings for an extra layer of security.

Is my data secure?

Absolutely. We use industry-standard encryption for all data at rest and in transit. Your data is stored on SOC 2 Type II certified infrastructure provided by Supabase, and we never share your information with third parties without your explicit consent.

Where is my data stored?

We store platform data in Frankfurt. Depending on the model you choose, processing by AI models can also take place outside the EU; see our list of sub-processors. AI agents we build for clients are deployed according to the client's requirements: on the client's premises or on EU servers, with a choice of model including European ones.

Getting Started

How do we get started?

Book a short call or request team access. We'll talk through what your team needs, set up the workspace and modules and show your people how to use them.

Is there onboarding support?

Yes. Team access includes onboarding for the people who will use the platform, email support and direct contact with the founder.

Can I import data from other tools?

We're continuously adding import features. Currently, you can import data through CSV files for most modules, and we help teams move over from other tools.

Want the platform for your team?

Tell us who would use it and for what. We'll suggest a setup and a price.

Prefer email? vit.bilinec@moduvo.app